Director, Product Management

The Director of Product Management is focused on the long-term vision for Tandigm’s portfolio of solutions. This individual is the customer-proxy working with the IS&T Development Teams to define and help steer the strategy of Tandigm’s technical offerings. The role is customer focused to ensure that all Tandigm applications and systems deliver an exceptional customer experience and meet the required capabilities of its wide array of stakeholders. Additionally, the individual will observe industry and marketplace trends to identify new features or offerings to include in the Tandigm portfolio. The Director of Product Management is responsible for working with business colleagues to support product marketing and driving end user adoption.

Essential Functions

  • Demonstrate Tandigm’s commitment to superior customer service with internal and external customers working closely with them to understand their capabilities and future needs
  • Work with stakeholders to validate the high-level vision and roadmap
  • Use strategic thinking and negotiation skills to manage competing priorities in a dynamic technical environment
  • Provide high-level vision and product direction to the Scrum Teams; Develop business cases for upcoming features;
  • Support new feature education to ensure features have a successful launch by creating clear and concise training materials;
  • Work with Tandigm business colleagues to drive end user adoption;
  • Regularly attend and actively participate in healthcare conferences and events to stay current on emerging industry trends;
  • Participate in customer demo meetings to solicit feedback and understand their needs to enhance adoption;
  • Comply with HIPPA (Health Insurance Portability and Accountability Act) regulations in protecting PHI (Protected Health Information);
  • Performs additional duties as assigned.

Education

Bachelor’s or Master’s Degree in Computer Science or other related field or equivalent work experience.

Experience

At least seven years of Product Manager experience.

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