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Patient and Provider Experien Intern – Population Health Services

At Tandigm Health, we engage our physician network by aligning economics and rewarding them for the value of the care they provide rather than for the volume of services. We enable our physicians with innovative tools, actionable data, expert training and education, and superior clinical delivery support. We empower our physicians by building community-oriented care delivery systems that facilitate collaboration across the continuum of care.   We are seeking a Patient and Provider Experience Intern, based out of our West Conshohocken, PA office, to learn how to make healthcare better.

The Patient and Provider Experience Intern is responsible for creating a content library of video footage derived from interviews conducted by Tandigm with a dozen primary care practices. This will involve cutting and editing video footage and creating a “reference library” with these materials. These will be used internally and externally for training and communication purposes.

To be successful in this role, you will become involved with:

  • Editing video content to create individual “clips”
  • Working with Patient Experience Director, determining key themes to categorize content
  • “Tagging” video content so that it can be organized by practice and by topic
  • Creating a reference library of materials
  • Working with Experience Director and Director of Marketing and Communications on opportunities to share content with the Tandigm network (webinars, practice meetings, social media, etc.
  • Utilizes applicable software to track and document activities.
  • Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Performs additional duties, as assigned.

Education

Minimum: Present enrollment towards a Bachelor’s Degree-related program; with

Essential Knowledge, Skills, & Abilities

 ESSENTIAL KNOWLEDGE, SKILLS, & ABILITIES:

  • Proficient in working with video editing software (Adobe Premiere, Final Cut, ect.) and video publishing platforms
  • Microsoft office
  • Organized, detailed, accurate.
  • Self-motivated, autonomous and proactive; responds to requests in a timely and efficient manner.

Physical Requirements in Accordance with ADA

  • Carrying/Lifting:
Occasional, 0-20 lbs
  • Standing:
Occasional, up to 3 hours per day
  • Sitting:
Frequent, up to 8 hours per day
  • Walking:
Occasional, up to 3 hours per day
  • Repetitive Motion:
Keyboard activity, telephone use, writing, reaching, grasping, pushing, pulling
  • Visual Acuity:
Ability to view computer monitors and read newsprint, with or without corrective lenses
  • Environmental Exposure:
None
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