Essential Functions
- Independently perform medical and pharmacy record gathering and organization of medication profiles
- Provide support to the pharmacists performing CMM outreach
- Maintain patient’ records
- Assist Clinical pharmacy Team in handling both inbound/outbound calls & coordination of inbound and outbound mailings
- Communicate effectively with the Clinical Pharmacy Team to address any ongoing issues or problems
- Collaborate with other clinical and administrative staff in a positive, constructive manner
- Prepare daily, weekly, and monthly departmental reports
- Use, protect, and disclose patients’ protected health information (PHI) only in accordance with Health Insurance. Portability and Accountability Act (HIPAA) standards
- Assist with other projects or assignments as requested
- Perform other duties and responsibilities as assigned or requested
Job Specifications
- Analytical, organizational and problem solving skills
- Self-sufficient, able to keep on task independently
- Quick and efficient learner
- Detailed-oriented
- Able to establish and maintain working relationships with various members of the health care teams
- Able to communicate clearly in oral and written form with members of the health care team
- Able to work telephonically and/or in person with patients
- Able to establish a professional and compassionate rapport with patients and families
- Working knowledge of Microsoft Office Product Suite ( including Excel,
PowerPoint and Outlook) - Commitment to act and speak in accordance with the Tandigm mission and
values
Education and Experience
- A high School Diploma or G.E.D
- 2+ years’ experience as a Pharmacy Technician