Population Health Liaison

This position is responsible for ongoing development of the Tandigm Health Provider Network. This includes education, support, and oversight of the primary care physician network. This position will also manage the physician incentive program for assigned geographies and will work with the Tandigm primary care practices to help PCPs make greater connections to their patients, receive greater financial rewards, and positively affect the care delivered in the Philadelphia market.

In this role, the candidate will demonstrate team collaboration, foster positive team relationships, and leadership capabilities both internally and externally. The individual is expected to consistently exhibit behavior and communication skills that demonstrate Tandigm Health’s commitment to excellent customer experience.

Essential Functions

  • Develop effective partnerships among primary care physicians and their respective practices.
  • Manage provider incentive program for assigned network practices/regions.
  • Explore and develop best practices to assist primary care practices in achieving success in the Tandigm incentive program.
  • Possesses a proactive approach in resolving provider network issues and when necessary, serves as interface between Tandigm departments and the PCP network.
  • Conducts initial and ongoing provider training in all Tandigm related programs.
  • Engages providers in Tandigm’s quality improvement activities.
  • Acts as a resource for providers on an ongoing basis to answer questions and resolve issues as they arise.
  • Disseminate and spread quality improvement and change methodologies, tools, best practices, and lessons learned on value based care.
  • Analyze data and results for improvement on a core set of clinical and operational quality measures (improve practice flow and care management, quality and care experience)
  • Provide ongoing monitoring and feedback regarding participating practice performance to improve coordination of value based care delivery to facilitate improved patient outcomes.
  • Develops model practice improvement plans to align contracted primary care physicians with company initiatives, goals and quality outcomes.
  • Support practice improvement on a core set of clinical, operational, and quality measures.
  • Analyzes internal data to identify areas of opportunity and solve issues though experience, research and collaboration.
  • Strategize with members of the management team to ensure access and availability of providers meets current standards.
  • Develop collaborative relationships with various internal teams to address and resolve operational issues as related to practice performance.
  • Provide education on new and evolving payment models.
  • Provide education and oversight on the use of enablement technologies and population health care management tools.
  • Contribute to ongoing development of incentive program and metrics.
  • Performs other duties as required.


  • Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
  • Practice Management Training required; Certification preferred.


  • Minimum 7-10 years progressive experience in a health-care related organization is required
  • Previous business development experience a plus
  • Strong financial acumen a plus

Interpersonal Skills

  • Must be able to lead teams.
  • Must be able to make effective and timely decisions.
  • Must possess effective verbal and written communication and analytical skills required to convey complex ideas and concepts
  • Must be able to effectively influence peers and other stakeholders without direct reporting relationships
  • Must possess leadership qualities such as:
  • Ability to teach and mentor
  • Ability to hold others accountable
  • Ability to effectively listen
  • Ability to accept input from others
  • Ability to accept coaching from others
  • Ability to give clear direction and provide feedback to others

Essential Technical Skills

  • Excellent verbal and written communication skills.
  • Demonstrated strong analytical and problem solving skills
  • Experience in a health-care related organization preferred
  • Must embrace and exemplify the core vision and values of Tandigm Health.
  • Ability to travel to sites within the region as needed
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