Population Health Specialist – Part-Time (24 hours per week)

Responsible for serving as the internal subject matter expert for Tandigm’s new value-based agreements with additional payers and will report into the Population Health Services Organization. This includes providing education, support, and oversight of the new payer performance programs while helping to implement best practices to align with Tandigm’s performance program. This position will support our primary care practices from both an internal and external perspective in order to help Tandigm’s goal of strengthening independent primary care through aligned practice workflows and enhanced incentives.

In this role, this candidate will demonstrate team collaboration, foster positive team relationships, and possess an intellectual curiosity around multi-payer value based care arrangements. The individual is expected to consistently exhibit behavior and communication skills that demonstrate Tandigm Health’s commitment to excellent customer experience.

Essential Functions

  • Develop collaborative relationships with Population Health Services Organization (PHSO), Accurate Coding and Education (ACE), and Operations teams in support of driving performance in additional payer programs;
  • Develop a proficiency in other payer value-based performance programs and tools through training and education provided by the payer and other internal Tandigm resources;
  • Support and assist PHSO team in education, application and tracking of performance status among participating primary care practices;
  • Support and assist Accurate Coding and Education team to support practice training opportunities and level of practice engagement with regard to the accurate coding program;
  • Explore and develop best practices to assist primary care practices in achieving success in the different value-based care performance programs;
  • Possesses a proactive approach in resolving provider network issues and when necessary, serves as interface between Tandigm departments and the PCP network;
  • Maintain oversight on the use of enablement technologies and population health care management tool;
  • Provide education of enablement technologies to PHSO team as well as PCP practices participating in additional value based program;
  • Act as a resource for PHSO team on an ongoing basis to answer questions and resolve issues as they arise pertaining to new value based agreement;
  • Analyze practice specific data and results for improvement on a core set of clinical and operational quality measures (improve practice flow and care management, quality and care experience) to share with provider facing team and practices when necessary;
  • Assists team in developing model practice improvement plans to align contracted primary care physicians with company initiatives, goals and quality outcomes;
  • Support practice improvement on a core set of clinical, operational, and quality measures;
  • Provide education on new and evolving payment models.
  • Performs other duties as required.

Education & Experience

  • Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college; and
  • Minimum 3-5 years progressive experience in a health-care related organization is preferred, with previous experience in Population Health or value-based agreements is a plus

Technical / Motor Skills

  • Excellent verbal and written communication skills, with demonstrated strong analytical and problem solving skills; and 
  • Experience in a health-care related organization preferred and must embrace and exemplify the core vision  and values of Tandigm Health; and
  • Ability to travel to sites within five county Philadelphia, PA region.

Interpersonal Skills

  • Must be able to lead teams, and to make effective and timely decisions;
  • Must possess effective verbal and written communication and analytical skills required to convey complex ideas and concepts;
  • Must be able to effectively influence peers and other stakeholders without direct reporting relationships;
  • Must possess leadership qualities such as: teaching, mentoring, holding others accountable, effective listening skills, accepting input from others, and able to give clear direction and to provide feedback.
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