Project Manager

The Project Manager is responsible for managing enterprise-wide projects. This role drives projects that deliver capabilities in support of Tandigm’s Clinical Networks, Clinical, Informatics, Finance, and Accurate Coding and Education (ACE) business units. As a fast growing company, the Program Manager plays a critical role at Tandigm by ensuring capabilities tied to overall key performance indicators are delivered on time, within scope and on budget. The Program Manager plans, manages and documents all aspects of the assigned projects. This role works collaboratively with the Senior Director of Operations to ensure the scope and direction of each project is on schedule.

Essential Functions

  • Lead internal resources and third parties/vendors for the flawless execution of projects
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Create and maintain a detailed project plan to monitor and track progress
  • Facilitate the planning of recurring meetings, including scheduling, preparing meeting materials, coordinating and managing follow-ups
  • Develop comprehensive use cases and/or process flows
  • Gather, analyze and document business requirements to ensure solution meets business; needs
  • Provide status reports at the appropriate level for various project stakeholders
  • Manage changes to the project scope, project schedule, and project costs
  • Report and escalate risks and issues to management as necessary
  • Successfully manage the relationship with all stakeholders by motivating and resolving conflicts at the project level
  • Engage analytical skills to troubleshoot issues, identify root causes, and recommend solutions to problems that may come up during a typical project implementation
  • Identify internal and/or external training needs and manage user training
  • Define and manage User Acceptance Testing
  • Drive more complex special requests that may include research, investigation, evaluation and documentation of findings
  • Keep abreast on emerging technologies as it relates to enabling new business capabilities
  • Consistently exhibit behavior and communication skills that demonstrate Tandigm Health’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Appropriately engage the Director of Compliance to ensure projects and activities maintain Tandigm’s compliance with federal, state, and/or local regulators and laws, and are within Tandigm’s contracted obligations to all stakeholders
  • Uses,protects, and discloses Tandigm’s patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act(HIPAA) standards; and
  • Performs other duties as assigned.

Education & Experience

  • Bachelor’s and/or Master’s Degree in Business Administration or other related field or equivalent work experience; with
  • Minimum four (4) years’ work-related experience, with at least two (2) years’ experience in a project management (PM) role; and
  • Demonstrated leadership of cross-functional teams in the delivery of new business capabilities
  • Proven working experience in project management in the healthcare and/or the information technology sector is a plus.
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