Temporary Reservation Line Representative

Tandigm Health, LLCĀ is a value-based population health organization that places the patient-physician relationship at the center of all we do. We engage our physician network with education, support, and financial incentives around the quality and cost of care. We enable our physicians with timely and actionable information. Finally, we empower our practices with new ways of delivering care.

At Tandigm, you will find a culture where all Teammates have the opportunity to collaborate in an energized, multi-disciplinary work environment focused on improving patient outcomes and enabling our staff to do some of the most rewarding work of their careers. Presently we’re looking for a temporary Medicare Reservation Line Representative.

Essential Functions

  • Answer patient calls for educational seminars for the 65+ population in a timely manner;
  • Schedule appointments for seminar, zoom meetings and One on one appointments with brokers;
  • Confirm meetings with broker and Tandigm Sales through email;
  • Monitor and coordinate seminar activity;
  • Coordinate with Sales staff of daily operations;
  • Return missed calls within 2 hours of call;
  • Document all calls in Attendance Tracker;
  • Track activity and notify Director of capacity on a daily basis

Skills and Abilities

The successful candidate MUST have:

  • Exceptional Customer Service and Telephone skills;
  • Outstanding Listening skills;
  • Clear Verbal communication;
  • Patience when speaking to patient;
  • Familiarity with Outlook
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