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Providing Extra Support for Patients and Practices

Our clinical team provides patients with a comprehensive range of clinical services designed to address their diverse healthcare needs and deliver better health outcomes. Committed to delivering personalized care, we work as an extension of the primary care practice to provide patients with additional support and guidance to help ensure their well-being.

A Range of Clinical Services to Treat and Support Patients

Working with primary care providers, we identify and support high-risk patients through our Complex Care Management (CCM) Program. By targeting interventions and closing gaps in care, we aim to lower costs and improve outcomes. Our care management team, comprised of nurse care managers and practitioners, field-based nurses, pharmacists, social workers, and behavioral health specialists, works closely with practices to deliver personalized, whole-person care via robust, evidence-based programs and care pathways.

Advanced Illness Management (AIM)

Our AIM Pathway supports patients with complex chronic illnesses such as cancer, heart disease, COPD, or dementia, ensuring personalized care and assistance. A multidisciplinary team, including a nurse practitioner, provides symptom management, goals of care conversations, and caregiver support.

Comprehensive Medication Management (CMM)

CMM Services are designed to optimize medication regimens and reduce adverse drug events. Clinical pharmacists use evidence-based best practices and innovative technology to provide personalized medication management. Through assessment, analysis, intervention, and optimization, we ensure that patients receive safe and effective medication therapy.

Heart Failure

Patients in our Heart Failure Pathway receive tailored interventions designed to enhance their outcomes and reduce avoidable hospitalizations. Our home-based care coordination helps manage symptoms, optimize medication regimens, and encourage medication adherence. We educate patients and their caregivers on self-care strategies and how to recognize the signs of worsening heart failure.

Transitions of Care

Our Post-Acute Care/SNF Program works to reduce avoidable admissions, emergency department visits, and other unnecessary health system utilization by streamlining care transitions. With expert, evidence-based care and care management coordination and support, we assist patients in seamlessly transitioning from the hospital to a skilled nursing facility or to home, ensuring continuity of care and promoting better health outcomes.

Fall Risk Reduction

Tandigm screens all CCM patients for fall risk using CDC STEADI guidelines.  Patients identified as at-risk are offered a home visit, which includes a safety assessment and a detailed clinical assessment.  The assessments culminate in a personalized plan of care to reduce fall risk, as well as patient and caregiver education and regular monitoring by the CCM team.

Direct to SNF

Our team can facilitate direct admission for Tandigm patients to one of our partner skilled nursing facilities, preventing unnecessary hospitalizations. Our Direct to SNF Program reduces both the patient’s days away from home and the total cost of care. A simple, one-call process to CCM lets providers easily obtain facilitated admission and bypass unnecessary inpatient stays.

Managing Medical Costs

In addition to clinical support, we work with practices to manage costs while improving care delivery. Our Medical Cost Management (MCM) initiatives are driven by interdisciplinary collaboration and an outcome-oriented focus. Through a precise scope of work and dedicated workgroups, we address high-impact cost areas to drive cost savings and improve overall healthcare services. Our Value Solutions, Network Solutions, and CCM teams provide support and guidance to practices ensuring successful implementation of MCM initiatives.

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“Tandigm provides us with an unparalleled care team and an extensive network of providers. Their comprehensive suite of supplemental care services enables us to manage patients more efficiently across the spectrum of care. The integration of advanced analytics and reporting further enhances their effectiveness, creating a remarkably powerful combination.”

Paul Miller, DO

Frankford Avenue Family Practice, Pinnacle Physicians Group

Union Aqua

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