Digital Accessibility Statement
Tandigm Health is committed to providing an equal and quality experience for everyone. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to individuals with disabilities including those with visual, hearing, cognitive, and motor impairments.
Wherever possible, we strive to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2. These guidelines provide a foundation for how to make web content more accessible for people with various disabilities. We believe not only in conformance with these guidelines but that optimization around them will help make the web more user-friendly for everyone.
Known Exceptions
While we put our best effort into meeting the success criteria outlined in the WCAG 2.2 AA guidelines, we recognize there may be regions of our site that are not accessible or may be difficult to navigate, particularly for screen reader users (such as using NVDA with the Firefox web browser).
Some of these regions are powered by third-party plugins that we recognize are not at the level of accessibility for which we strive.
Regions where a user may encounter non-accessible content and the reason these aren’t accessible are defined below:
- On certain Pages, images are either missing alternative text or using generic alternative text to describe the image. This can create issues for screen reader users to easily understand the relationship of the image to text or the context of the image itself. This fails WCAG 2.2 A success criterion 1.1.1 Non-text Content.
- To assist with blocking Form SPAM, Google reCAPTCHA V2 is used on the “Contact Us” as well as other Forms. This can present challenges for deafblind users. In addition, reCAPTCHA only offers an English audio challenge and expects an English answer to it, which makes it difficult for non-native English speakers to understand the challenge. The visual challenges presented by reCAPTCHA can also be difficult for users with cognitive disabilities to understand.
We are actively working on improving the experience in these and other impacted areas by working directly with vendors or seeking more accessible alternatives. Please be aware that our efforts to remediate any issues with these sections are ongoing.
Have Feedback or Need Help?
We continue to strive not only to meet a high level of accessibility support but also to provide a polished experience for all visitors. In the meantime, we welcome your questions and comments on how to improve our website’s accessibility. If you need assistance or are assisting somebody with a disability and having an issue using specific features, please contact us:
Email: inquiries@tandigm.com
Phone: (844) 826-3446
Mailing Address: 300 Four Falls Corporate Center, 300 Conshohocken State Rd Suite 260, Conshohocken, PA 19428
Preparation of this accessibility statement
This statement was prepared on August 28, 2024. It was last updated on September 25, 2024.