Healthcare Innovation

Tandigm Health Fully Launches Telemedicine Program Using TouchCare Video Appointment Platform

May 4, 2016

After a successful five-month telemedicine pilot, Tandigm Health, a value-based healthcare company supporting primary care physicians, today announced the launch of its cutting-edge telemedicine program…

Current Opportunities

Clinical Coordinator (Local Remote)

The Clinical Coordinator provides Tandigm Health’s patient-facing staff, patients, and PCP’s with effective communication and expert logistical support related to Tandigm’s services. This person consistently exhibits behavior and communication skills that demonstrate Tandigm Health’s commitment to superior customer service, including quality, care, and concern for all internal and external customers. The Clinical Coordinator works with clinicians to manage logistical and scheduling elements of their respective patients’ care plans. They help coordinate patient follow-up appointments, as required and act as a resource for other coordinators, Tandigm staff, and PCPs, resolving issues and responding to requests in a timely and efficient manner. As requested, this role coordinates communications between patient settings such as, but not limited to, ambulatory and acute care, short stay, skilled nursing, palliative care, and hospice. In addition, you will maintain accurate and complete documentation of patient records and other important information that meet Tandigm standards; ensures that documents reach appropriate parties in a timely manner, without compromising confidentiality / privacy procedures.

Customer Success Manager

Tandigm Health is looking for a Customer Success Manager in the greater Philadelphia area, to help support our mission of positive disruption in healthcare! Tandigm’s leader of customer success is responsible for identifying improvement opportunities for the PCP customers' experience and influencing the product enhancement strategy. The Customer Success Manager will collect customer data to understand the customer experience and drive better outcomes through product enhancements and will aid in product design. You will hold product demonstrations for customers and will participate in training and communication strategies. In addition, you will cultivate a deep understanding of customer-facing tools and technology to support product design and will collaborate with product teams to create proactive enhancements.

Manager, Analytics Business Performance

The Manger will be responsible for creating and managing the reporting of operational, clinical, and financial metrics for department heads and senior management while serving as a business partner to key stakeholders in the organization. The Manager will act as a point of contact for business area stakeholders to define Key Performance Indicators (KPIs) and assist in monitoring and analyzing performance.

Sr. Application Support Analyst

The Senior Application Support Analyst will be a dedicated subject matter expert for Tandigm’s data applications. Functions of this role include bug fixes, minor software enhancements, configuration management, third party resource, vendor management, and support of Tandigm’s Population Platform customer base and custom integrations.

Product Manager – EMR

Reporting to the Senior Director of Program and Product Delivery (PPD), the Information Technology Product Manager will act as the primary point of contact between the Business Stakeholders and the Applications Development team. The IT Product Manager – EMR will be responsible for understanding the functionality within an EMR, business processes, translating stakeholders needs, overseeing requirements gathering, and monitoring the implementations they support.

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