Privacy Policy

“Please read this Website Privacy Policy (“Privacy Policy”) in its entirety to understand how Tandigm Health, LLC (“Tandigm”) will handle the privacy of personal information that you provide through the Website. Unless otherwise specified, this Privacy Policy does not describe how Tandigm may handle your personal information in offline settings.

Tandigm may use and disclose the information that you provide through this Website only for purposes permitted or required by law, for purposes described in this Privacy Policy, or for purposes which you might authorize. If you do not wish for Tandigm to use or disclose information that you provide through this Website as described in this Privacy Policy, you should disconnect from this Website. Tandigm may need to change this Privacy Policy from time to time to address new functionality or changes to this Website, or to address new issues or changes in law that require changes to this Privacy Policy. Please refer back to the Privacy Policy regularly, because your use of the Website signifies that you agree to be bound by this Privacy Policy.

Tandigm also has developed Terms and Conditions of Access describing your responsibilities when using this Website. Please read the Privacy Policy and the Terms and Conditions of Access carefully. Tandigm may revise and update the Privacy Policy and the Terms and Conditions at any time. Therefore, please periodically review the Privacy Policy and the Terms and Conditions of Access posted at this Website.

1. Tandigm Website Privacy Policy

Welcome to the Tandigm Health Website. Our publicly-accessible Website is designed to make it easier for visitors to learn about the services and programs provided by Tandigm Health. As with all online resources, we appreciate that visitors to our Website are concerned about the privacy of personal information. This Privacy Policy discloses Tandigm’s policy for collecting, using and disseminating information through its Website.

Please note that this Privacy Policy is distinct from Tandigm’s Notice of Privacy Practices (“the Tandigm Notice”), which is a special notice required by a federal privacy law known as “the HIPAA Privacy Rule.” The Tandigm Notice describes how Tandigm uses “individually identifiable health information” collected by Tandigm — both online and offline — to provide services to you and to administer the various programs that Tandigm administers. You can request a copy of the Tandigm Notice of Privacy Practices by calling 215-241-9453. Together, this Privacy Policy and the Tandigm Notice describe how Tandigm uses your individually identifiable health information and personal information collected through this Website. Information you provide to Tandigm in an offline setting is covered by the Tandigm Notice, but is not covered by this Privacy Policy unless otherwise specified in this Policy.

2. Collection of Personal Information from Site Visitors to Tandigm’s Website

When you visit www.tandigmhealth.com, Tandigm may collect and/or track: (1) your home server domain names, your email address, your type of computer, the files downloaded, the search engine used, operating system, and type of web browser; (2) the email address you use when you communicate with Tandigm via email; (3) information knowingly provided by you in online forms, surveys, email, contest entries, and other online submissions (including demographic and personal profile data), and (4) aggregate information on pages accessed by you.

To better serve you, we use “cookies” to customize your browsing experience. Cookies are simple text files stored by your browser, and they provide a method of distinguishing among visitors to our sites. We use “cookies” to store a randomly generated tag on your computer such that when you revisit our sites, we may recognize you by the Internet cookie and customize your experience accordingly. The cookies created on your computer by using our sites do not contain personally identifiable information. You may refuse a cookie, or delete the cookies file from your computer at any time by using any one of a number of widely available methods.

3. Use of Online Personal Data Collected Through Tandigm’s Website

When you access the Website, you may choose to give Tandigm online personal information about you. “Online personal information” is any information or data you provide through this Website that is individually identifiable, such as a name, address, postal address, email address, birth date, phone number, and other personal information, including health information that you voluntarily provide to Tandigm. It also may include other information that we collect about you that is associated with your name or address, such as your email address. You may provide that information to us on our Website, if you email us, or at some other point during your online interaction.

Tandigm may use the online personal information for a number of different reasons, including editorial and feedback purposes, healthcare marketing and promotions, performing a statistical analysis of visitor usage, product development, content improvement, to protect our rights or property, or to customize the content and layout of our site. Aggregate data that does not identify individual users may be used for internal purposes or provided to third parties.

Personally identifiable information that visitors voluntarily provide to Tandigm, online or offline, may be added to our databases and used for future communications, which may include Website updates, new products and services, the confirmation of transactions through the website, upcoming events, or health reminders, and for other purposes in accordance with applicable state and federal law.

Online personal information may or may not be individually identifiable health information that is also protected by the federal HIPAA privacy law (“the HIPAA Privacy Rule”). Where online personal information also constitutes individually identifiable health information under the HIPAA Privacy Rule, the provisions of this Privacy Rule and the Tandigm Notice also will govern Tandigm’s permitted uses and disclosures of the online personal information.

4. Disclosure of Online Personal Data Collected Through the Tandigm Website to Third Parties

Unless otherwise authorized by a visitor or required or permitted by law [e.g., disclosure to healthcare oversight agencies, etc. would be permitted and that isn’t stated herein], Tandigm will not sell, rent, license, or disclose personally identifiable information collected through the Tandigm Website to unaffiliated third parties. Under the HIPAA Privacy Rule, however, Tandigm is permitted to disclose individually identifiable health information to business associates who perform various functions or provide services on their behalf. To perform these functions or to provide services, business associates will receive, create, maintain, use, or disclose individually identifiable health information that has been provided to or made available to the business associate by Tandigm, but only after we require the business associates to agree in writing to contract terms designed to safeguard your information.

Except as set forth above, Tandigm will not release personally identifiable information to any party unless required to do so by government authorities or legal process in accordance with applicable law, to protect our rights or property, or in conjunction with an acquisition of all or part of our company. Laws that permit disclosure of your personally identifiable information as part of healthcare operations might include activities such as Wellness Programs.

5. Links from Tandigm Websites to Other Websites

Tandigm Website may include links to other organizations’ websites for your convenience in locating health-related information, services, and products. Please be advised that when you link to these other sites, you are leaving Tandigm’s Website and that these other sites are maintained by organizations over which Tandigm may have no control.

Accordingly, a link on any of these sites does not constitute an endorsement of the content, viewpoint, policies, products, or services provided or advertised on that site. These other third party sites may have their own terms and conditions and privacy policies or no policy at all. Once you link to a website not maintained by Tandigm, you are subject to any terms and conditions of that site, including, but not limited to any privacy policy. The Tandigm Privacy Policy and the Terms and Conditions of Access do not apply to the sites of such other third parties. Tandigm does not guarantee that you will receive an alert that you are leaving a Tandigm Website and linking to other third-party websites. It is your responsibility to determine when you have left the Tandigm Website.

6. Security Measures

Tandigm has implemented numerous security features to prevent the unauthorized release of, or access to, personal information. For example, all Tandigm employees are required to certify their understanding that personal information is considered confidential, that it is important to safeguard personal information, and that Tandigm will take appropriate action against any employee who fails to acknowledge these facts or adhere to the requisite security standards of conduct.

You should be aware that the confidentiality of any communication or material transmitted to/from Tandigm via this site or email cannot be guaranteed. Tandigm is not responsible for the security of information transmitted via the Internet. Visitors who prefer to communicate with Tandigm in another manner other than through our site can write to us via regular mail at: Tandigm Health, 3rd Floor, 1901 Market Street, Philadelphia, PA 19103. If you prefer email, you can write to us at Compliance@TandigmHealth.com.

7. Opt-out Right

Visitors may opt out of having certain personally identifiable information, i.e. PHI, used by Tandigm or its affiliates for health-related promotional communications by contacting Tandigm via regular mail or email at the addresses above. This opt-out right does not apply to Tandigm’s collection of the type of web browser of the visitor to Tandigm’s site or the sharing of PHI permitted under the HIPAA Privacy Rule for treatment, payment, or healthcare operations as described above.

8. Access to and Ability to Correct Online Personal Data.

Upon request via regular mail or email, Tandigm provides visitors a summary of any personally identifiable information retained by Tandigm regarding the visitor. Visitors may seek to modify, correct, change, or update information that Tandigm has collected by contacting us via regular mail or email at the addresses above. Although you may provide individually identifiable health information on this Website, the information is not a medical record, and is not, under the HIPAA Privacy Rule, considered information we maintain in a designated record set. Such information, however, will be treated as PHI, as discussed in this Privacy Policy and in Tandigm’s Notice.

9. Collection of Online Personal Data From Children.

Tandigm does not attempt to knowingly collect personal information from children under 18. Adults should not assist minors in accessing the Site. When visitors enter personal information on our Website, the visitor is representing to us that he/she is an adult over 18 years old.

To the extent that Tandigm is able to determine the age of visitors by their submissions to or communications with Tandigm’s site, Tandigm will not knowingly (1) collect or post information from individuals under age 18 without their parent’s or guardian’s consent, or (2) provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatsoever unless otherwise permitted by law.

No information collected through Tandigm’s Website from visitors who identify themselves as children will knowingly be used for any promotional purposes. If there are no age restrictions on a contest that requires registration, and if a child wins, notification and prizes will be sent to the parents or guardians identified in the initial registration process.

10. Tandigm’s Right to Contact Visitor.

Tandigm reserves the right to contact Website visitors regarding account status and changes to the Privacy Policy or any other policies or agreements relevant to those who visit the Website.

11. Tandigm’s Right to Change Privacy Policy.

Tandigm reserves the right to change this Privacy Policy at any time. Consequently, you should refer back to this Privacy Policy regularly as it might be amended from time to time.

12. Terms and Conditions of Access

Tandigm Health (“Tandigm”) provides you with access to its Website subject to the following Terms and Conditions of Access (“Terms and Conditions”).

We may update these Terms and Conditions at any time and without notice. Unless stated otherwise, changes will be effective when they are posted on our website at www.tandigmhealth.com.

By logging on to the Website, you agree to be bound by these Terms and Conditions as well as under our Website Privacy Policy and our HIPAA Notice of Privacy Practices. If you do not wish to be bound by these Terms and Conditions, policies and procedures posted on our Website under the Legal Information section, Tandigm’s Website Privacy Policy and Tandigm’s HIPAA Notice of Privacy Practices, you should disconnect from this Website immediately.

  1. THE CONTENT OF THE WEBSITE IS NOT INTENDED IN ANY WAY TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEITHER THE CONTENT NOR ANY OTHER SERVICE OFFERED BY OR THROUGH THE WEBSITE IS INTENDED TO BE RELIED ON FOR MEDICAL DIAGNOSIS OR TREATMENT. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE WEBSITE! IN AN EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER.
  2. Tandigm has created certain security procedures to assist in keeping your information confidential. You agree to provide us with accurate, current and complete information about yourself as requested and to maintain and promptly update your information to keep it accurate, current and complete.
  3. You understand that you may access the websites of third parties through the Website. You understand and agree that the websites of third parties will have their own policies and procedures (including a privacy policy) to which you will be subject. These websites are maintained by the third parties that Tandigm does not control. Tandigm recommends that you read the policies and procedures (including the privacy policy) of the websites of third parties that you access.
  4. In some instances, you will be notified when you leave Tandigm’s Website and access the websites of third parties. However, Tandigm does not guarantee that you will receive such a notice before accessing the websites of third parties. You understand and agree that it is your responsibility to determine when you have accessed the websites of third parties and to be aware when the policies and procedures (including the privacy policy) of third parties are applicable.
  5. The Portal may include or provide links to other websites on the Internet including, but not limited to, links to our business associates’ web pages. These other websites may provide opinions, recommendations, or other information from various individuals, organizations or companies. IN PROVIDING LINKS TO THE WEBSITES OF THIRD PARTIES, TANDIGM DOES NOT INVESTIGATE THE CONTENT OF SUCH INFORMATION AND DOES NOT ENDORSE, GUARANTEE OR WARRANT THE ACCURACY OF SUCH INFORMATION OR NECESSARILY SUBSCRIBE TO ANY SUCH OPINIONS OR RECOMMENDATIONS. TO THE EXTENT THAT YOU MAKE USE OF ANY LINK TO ANY OTHER WEBSITE ON THE INTERNET, YOU UNDERSTAND AND AGREE YOUR USE OF THE WEBSITES OF THIRD PARTIES IS AT YOUR SOLE RISK. THE WEBSITES OF THIRD PARTIES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TANDIGM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON–INFRINGEMENT. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TANDIGM WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES FOR ANY REASON RESULTING FROM YOUR USE OF THE WEBSITES OF THIRD PARTIES.”